Refund policy
We want you to be fully satisfied with your purchase from Arixorag.
Return Eligibility
You may request a return within 30 days of receiving your order if:
- The item is unused
- The item is in original condition and packaging
Non-Returnable Items
- Sale items
- Final clearance products
- Items damaged due to misuse
Return Process
To start a return, contact us at:
Nevora@arixoraq.com
Please include:
- Order number
- Reason for return
- Product photos (if applicable)
Refunds
Once your return is received and inspected, we will notify you.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.